As part of your implementation of JD Edwards, you will need to prepare documentation and training materials for your end users.  Typically this work falls to the implementation team--they create the documentation and train the end users.

The problem with this approach is that the implementation team is way too busy to prepare effective documentation and training.  The implementation team is occupied with testing various business scenarios, data conversions, and the final preparations for going live.  As a result, many end users are not properly trained, and you have a huge mess on your hands the day you go live.

That's where JDEtips end user documentation & training professionals can really help. Armed with literally thousands of pre-written templates for nearly every possible JDE transaction, our end-user consultants can quickly customize these work instructions to fit your company's processes. 

The documentation has multiple uses:

• Used for training material prior to going live.
• Used for online help instructions so that your users can get help when they have a question during the work day, particularly the first few weeks after going live.

Once the documentation is completed, it is time to train the end users.  End user training is delivered in brief segments with a team teaching approach where one of your staff and our consultants team up to provide classroom training.  

Experience the JDEtips difference--End User Training and Documentation services delivered by professionals who really know the JDE software, and who understand end user needs.

For more information, please contact our ERP Solutions Manager, Sandy Acker, at Sandy.Acker@ERPtips.com or call Sandy Toll-Free (US and Canada): 1.877.832.2594 ext 140 or International: 1.972.964.1969.

Please note:  When we talk about end user training and documentation we are not talking about the kind of training that your implementation team needs at the beginning of the project or at the start of a new phase.  For that kind of implementation and post go live training, please see our Workshop Central page.