Houghton Industries Success Story

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Houghton serves the metalworking, automotive and steel industries — and a variety of other markets — with the development, production and management of the highest quality specialty chemicals, oils and lubricants.

JDEtips key contact was Alex Haddad who has been with Houghton International since 2010, with a break of two years (2012-2013) where he was a JDE consultant.

HOUGHTON'S COMMENTS

Alex Haddad, Senior Supply Chain Business Analyst & Project Manager
After training our UK IT staff, providing training for our key business user in Germany, which is our next rollout country, has greatly improved our probability of success in that country. He didn't even know how to spell JDE before the training and now he's our best key user in adopting the Houghton Global standard. Being able to deliver a global standard that everyone understands is a huge win for us.

THE SOLUTION

Houghton needed to learn Inventory, Sales Order Management, and Procurement. They took advantage of JDEtips bundled training—a series of related classes taught during one engagement. If they took these three classes separately, the engagements require 120 hours (15 full days). Bundling into one training engagement reduced their training to 80 hours (10 full days).

VIRTUAL TRAINING

Houghton attended virtually yet felt like they were all in the same physical classroom and were able to share knowledge and ideas across their geographies. To accommodate attendees in different locations, classes were held from 8:00 AM to Noon, Eastern time.

Houghton International's JD Edwards EnterpriseOne Timeline


RESULTS

Everyone raved about the JDEtips instructor, Ute Cole. "She knows her stuff, all the details, plus a broad understanding of the entire JDE solution. Ute made sure that our team also learned the downstream effects and the integration of the Inventory, Procurement, and Sales Order Management modules with each other and the Financials." Ute's evaluation scores were excellent—a near perfect 4.78 on a 5 point scale.

During training there was time for interaction on many aspects of their JDE setup, including:

  • Modules available but not utilized yet.
  • Houghton specific processes and alternate methods to accomplish them in JDE.
  • Standard JDE functions available for Houghton to begin using.

TRAINING HIGHLIGHTS

We asked Alex what he felt were the top three benefits from having his team attend class.

He responded:

  • Upgrading the skill level of the team.
  • Preparing a new country (Germany) for the JDE rollout.
  • Building the skills needed for the core team to support the international locations.

JDEtips congratulates Alex and Houghton on their successful rollout of JD Edwards to their international locations in the UK and Europe.
Public Training

Public classes are all Guaranteed to Run. When you sign up for a class, you are 100% guaranteed that the class will be held. JDEtips public classes are held four hours per day with an instructor-led virtual training environment.


Private Training

Private training is the perfect option for groups or if you require customized training. We help you get the most out of your JDE investment by increasing the knowledge of your power users and project teams making your team more efficient and giving your company the ability to use JDE to its full potential.