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Public Training Cancellation Policy: Students may cancel without penalty up to 15 business days before the scheduled start of class by submitting a request to Lori.Stone@JDEtips.com. No refunds will be issued for cancellations less than 15 business days before the start of class. An individual from the same company may be substituted with no penalty by submitting the online registration form. No-shows will be billed the full amount of the course. Please note: your spot is not guaranteed until payment is received in full.