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Turner Industries is an engineering and construction company that builds, maintains and services the nation's heavy industrial sector, helping make the life we live possible by supporting the companies that produce fuel, energy, and products essential to our daily existence. For over 50 years, Turner Industries has provided responsive, innovative solutions designed to increase industrial plant production and reduce costs and downtime. Turner is uncompromisingly committed to integrity and solid working relationships, and we at JDEtips can attest to this first hand. Their morals and ideals were experienced throughout the project in the way they treat not only their employees, but each of us who set foot on their site.
TURNER'S COMMENTSJim Doolittle, Director of Business Systems
THE SOLUTIONJDEtips delivered extensive, in-depth, configuration level, project team training to key personnel at Turner Industries over a period of five months. It soon became apparent that some topics needed to be designed and delivered separately to accommodate different roles in the different departments within Turner. A cookie cutter approach to the topics covered was not going to be effective for all. By taking the time to truly understand the client's business and the needs of the students, we were able to maximize the value and minimize the time spent by each student in class.
CHALLENGESAfter being on World Software for over 20 years, the decision was made to upgrade to EnterpriseOne 9.2 across all divisions. Too often, an implementation partner will tell the client that they don't need formal project team training. The downside to this philosophy, is that the project team is not able to be part of decision making that may affect their business, because they have not been enabled with the proper JDE knowledge. Jim Doolittle at Turner Industries has too much ERP experience and history to let this happen to his team.
RESULTSKey stake holders within Turner industries were fully trained in advance of their upgrade. Now equipped with the knowledge of the full capabilities and functionality of their EnterpriseOne software, Turner employees were able to participate in decision making throughout the entire implementation process. The Return On Investment will be recognized for years to come as they go live with a fully optimized software tailored specifically to their needs.
TRAINING HIGHLIGHTSSuccessful training was delivered to key business users in each department.
Public classes are all Guaranteed to Run. When you sign up for a class, you are 100% guaranteed that the class will be held. JDEtips public classes are held four hours per day with an instructor-led virtual training environment.
Private training is the perfect option for groups or if you require customized training. We help you get the most out of your JDE investment by increasing the knowledge of your power users and project teams making your team more efficient and giving your company the ability to use JDE to its full potential.