Houghton serves the metalworking, automotive and steel industries — and a variety of other markets — with the development, production and management of the highest quality specialty chemicals, oils and lubricants.
JDEtips key contact was Alex Haddad who has been with Houghton International since 2010, with a break of two years (2012-2013) where he was a JDE consultant.
HOUGHTON'S COMMENTSAlex Haddad, Senior Supply Chain Business Analyst & Project Manager
THE SOLUTIONHoughton needed to learn Inventory, Sales Order Management, and Procurement. They took advantage of JDEtips bundled training—a series of related classes taught during one engagement. If they took these three classes separately, the engagements require 120 hours (15 full days). Bundling into one training engagement reduced their training to 80 hours (10 full days).
VIRTUAL TRAININGHoughton attended virtually yet felt like they were all in the same physical classroom and were able to share knowledge and ideas across their geographies. To accommodate attendees in different locations, classes were held from 8:00 AM to Noon, Eastern time.
RESULTSEveryone raved about the JDEtips instructor, Ute Cole. "She knows her stuff, all the details, plus a broad understanding of the entire JDE solution. Ute made sure that our team also learned the downstream effects and the integration of the Inventory, Procurement, and Sales Order Management modules with each other and the Financials." Ute's evaluation scores were excellent—a near perfect 4.78 on a 5 point scale.
TRAINING HIGHLIGHTSWe asked Alex what he felt were the top three benefits from having his team attend class.
Public classes are all Guaranteed to Run. When you sign up for a class, you are 100% guaranteed that the class will be held. JDEtips public classes are held four hours per day with an instructor-led virtual training environment.
Private training is the perfect option for groups or if you require customized training. We help you get the most out of your JDE investment by increasing the knowledge of your power users and project teams making your team more efficient and giving your company the ability to use JDE to its full potential.