CRM

HomeMain Search PageCRM

"JDEtips on CRM"

Subscribers: After logging in  here, click on the title of the documents you want to view or download.

Not a Subscriber? Gain access to thousands of pages of invaluable articles on hundreds of JDE topics. View subscription options

Even if you are not a paid subscriber, you can read the first two pages of most JDEtips Knowledge Express articles to get an idea of our content.

Return to Search


Size: 750 KB, Version:1.0, Publication Date:5/1/2003
Jeff continues his leading edge series on JDE's CRM suite with the second in a three-part series. Here, Jeff covers converting leads into accounts and generating opportunities. One of the great things about this series is that you can get a feel for the CRM applications before you decide to implement them. And by the way, this series of articles applies equally to both OneWorld and World Software Environments.  
Size: 515 KB, Version:1.0, Publication Date:3/1/2003
We are pleased to welcome Jeff Blankenship to our Associate Editorial staff. Jeff is an expert implementer of JDE's new Customer Relationship Management (CRM) offering. As a consultant who specializes in Sales Order Management myself, I am really looking forward to Jeff's explanations of basic and advanced CRM functionality. In this article, Jeff takes us through the process of creating and qualifying leads.  

Unable to find what you are looking for? Feel free to submit your topic as a potential article via our Request Information form.