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From Lead to Sale - Part 2

By Jeff Blankenship, brij

Size: 750 KB, Version:1.0, Publication Date:5/1/2003

Jeff continues his leading edge series on JDE's CRM suite with the second in a three-part series. Here, Jeff covers converting leads into accounts and generating opportunities. One of the great things about this series is that you can get a feel for the CRM applications before you decide to implement them. And by the way, this series of articles applies equally to both OneWorld and World Software Environments.

CRM - From Lead to Sale - Part 1

By Jeff Blankenship, brij

Size: 515 KB, Version:1.0, Publication Date:3/1/2003

We are pleased to welcome Jeff Blankenship to our Associate Editorial staff. Jeff is an expert implementer of JDE's new Customer Relationship Management (CRM) offering. As a consultant who specializes in Sales Order Management myself, I am really looking forward to Jeff's explanations of basic and advanced CRM functionality. In this article, Jeff takes us through the process of creating and qualifying leads.

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