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Size: 1093 KB, Version:1.0, Publication Date:1/4/2022
Have you ever been involved in an implementation or upgrade project? It can be the best of times, or it can be the worst of times! What is often missing in the worst-of-times experience, is a rock-solid project management methodology. Sounds simple, right? 'Agile' is a project management methodology that was formally launched in 2001. 'Scrum' is the framework with the end goal of building processes. The authors of this fun and easy-to-read article have years of implementation and upgrade experience utilizing the Agile Scrum concepts.  

   What is Lean?

By Lisa Tran  
Size: 1.45 MB, Version:1, Publication Date:4/4/2018
What exactly is Lean? Lean is used in manufacturing facilities every day, but what does it mean in the office? What role do computer and software systems have and what are the benefits of Lean thinking? This article explains some of the processes and steps you can take to make your company more efficient, which will save valuable resources and time.  
Size: 714 KB, Version:1.0, Publication Date:6/26/2015
This article presents an overview of ESS and its capabilities. It explains what type of employee can access which functions, discusses considerations for a rollout strategy including things to watch out for, and wraps up with ESS go live options. This is a must-read if you are considering implementing this functionality, in either E1 or World.  
Size: 958 KB, Version:1.0, Publication Date:6/26/2015
The first article in this series gave you many things to consider when planning for and structuring a CoA project. The initial planning stage is of critical importance to the success of your project and the thought and energy you invest at this stage will pay off many times over during the design and implementation stages. This second article focuses on CoA design, account mapping, and discusses various issues that are typically encountered during the technical conversion of the CoA. It finishes with a discussion of strategies for testing and training, then some thoughts on what to expect after go-live.  
Size: 676 KB, Version:1.0, Publication Date:4/1/2015
Eat Dessert First! Or, in this case, design your reports first. But even before that, there is a lot of planning to be done before you dig into a CoA conversion project. This very thorough article is Part 1 of 2, and it illustrates and explains where all the stones are that need to be turned over and inspected. Some project planning guidelines, things to consider when you analyze your current CoA, then some design principles for the new one.  
Size: 1.03 MB, Version:1.0, Publication Date:12/30/2014
Our President, Andy Klee, encountered Mark Fairbanks at a user group meeting in Carlsbad, California and was intrigued by Mark's story about being on a two-man upgrade implementation team. While Mark is certainly not recommending that scenario, he became an avid fan of Agile Scrum concepts. He is now a man on a mission, strongly encouraging companies to make the total transformation to the Scrum team methodology. Quite a fascinating subject and well worth reading.  
Size: 414 KB, Version:1.0, Publication Date:3/6/2014
A tale not of two cities, but of many. We all have to go through an upgrade at one time or another, and there is no such thing as "TMI". It is better obtained before you start than after you find out the hard way. This article contains some great tips, some of which were learned the hard way, and some of which just make good sense - a collection of practical knowledge from those who have been there. So if there's and upgrade on your horizon, read this before you start planning.  
Size: 42 MB, Version:1.0, Publication Date:2/26/2014
Download this .wmv zip file and learn what you absolutely should know before you acquire an LMS. Selecting the right LMS is a daunting task for most organizations. What features and functionality are really necessary? How difficult are these systems to run? With all of the consolidation in the industry will my LMS even be around next year? How can I justify the cost through integration with my HRIS and talent management system? Learn how to make the right purchase, implement your strategy and operate your LMS for maximum long term ROI.  
Size: 74mb, Version:1, Publication Date:10/29/2013
Focusing on the workforce is essential to successful JDE projects (initial implementations, roll-outs, or upgrades). JDEtips recently conducted research about the characteristics that enterprises find most useful and essential to successful deployments when focusing on the workforce. The survey asked questions related to training and learning strategies and addressed the types of services and support from training providers that were deemed most valuable. The survey demonstrates the impact of the 'right' investments in the organization (change management and learning).  
Size: 450KB, Version:1.0, Publication Date:2/12/2013
OK, so you're planning a JDE implementation or upgrade. The budget is looking rather large. Your first reaction is "Where do I cut Training--oh yes, we can cut formal software training for the project team." Before you go that route, you'll want to read this article by Steven Phillips to understand the ramifications of leaving project team training on the side. Steven makes a strong case for why a penny saved up front can cost you much more in the long run.  
Size: 424 KB, Version:1, Publication Date:7/12/2012
Your company is about to implement new software. The technology has been selected. A consulting firm has been retained to assist. What's stopping you from succeeding? The biggest barrier to successful projects isn't what's coming from the outside; it's how well you and your team take ownership of the project that matters. Project management guru, and JDE client, Steve Phillips discusses what steps every company should take from the inside to make sure their project has the best chance for success.  
Size: 614 KB, Version:1, Publication Date:12/7/2011
What goes into a successful upgrade project from a development point of view? Brian Oster shares what he and his team did before, during, and after their company's upgrade from Xe to 9.0. Great tips and best practices on planning for the implementation, Spec Merge, Database Conversion, the Upgrade SDLC, retrofitting, and Unicode are included in this article.  
Size: 11 MB, Version:1.0, Publication Date:11/15/2011
Zip file for the November 15, 2011 recording. Please note--this is an MP4 file. You may need to update your video player or download Apple's QuickTime video player to view.  
Size: 1.6 MB, Version:1.0, Publication Date:11/15/2011
PowerPoint presentation from the November 15th, 2011 webcast. What percentage of your budget is typically expended on training during successful JDE projects? What can you do about "knowledge leak" in your organization? What are the latest trends and the future of ERP training? How can you leverage training to improve the business results from your JD Edwards software? How are clients meeting their JDE knowledge requirements given the current economic stress? If you are responsible for your JD Edwards project's success, you'll want to join Cushing Anderson for an inside look at the latest results on his research on ERP training.  
Size: 1.93 MB, Version:1, Publication Date:7/21/2011
Preparing for an upgrade is like getting ready for a storm--there are a lot of details that need to be followed up on prior to go live in order to mitigate risks and ensure the best possible outcome. In this article, Terry documents the best practices and steps his company took to make sure their upgrade results were positive. If there's a storm of upgrade change brewing in your company, this article offers some excellent tips to help you prepare your team.  
Size: 1.1 MB, Version:1.0, Publication Date:7/19/2011
PowerPoint presentation from the July 19th, 2011 webcast. What are the prerequisites and barriers to knowledge transfer? If you are responsible for the success of your JD Edwards project, this webcast will shift your understanding of knowledge transfer. Join us for a lively discussion on just what is Knowledge Transfer and how it can benefit your business.  
Size: 31 MB, Version:1.0, Publication Date:7/19/2011
Zip file for the July 19th, 2011 recording. Please note--this is an MP4 file. You may need to update your video player or download Apple's QuickTime video player to view.  
Size: 17.5 MB, Version:1.0, Publication Date:7/12/2011
PowerPoint presentation from the JDEtips Webucation event on May July 12th, 2011. So many metrics, so little time. How do you know which KPIs are the ones to use when designing your BI solution? Dr. Rhoads combines her academic and entrepreneurial experience to deliver solid, research-backed, business advice to guide your BI implementation. Mike Lutito follows with highlights of Microstrategy's BI solution for JD Edwards World and EnterpriseOne. MicroStrategy, a global leader in (BI) technology, provides integrated reporting, analysis, and monitoring software that helps organizations make better business decisions.  
Size: 17.5 MB, Version:1.0, Publication Date:7/12/2011
Zip file for the July 12th, 2011 JDEtips BI Webucation event recording. Please note--this is an MP4 file. You may need to update your video player or download Apple's QuickTime video player to view.  
Size: 33.8 MB, Version:1.0, Publication Date:5/24/2011
Zip file for the May 24th, 2011 JDEtips Multi Country Implementation Strategies Webucation event recording. Please note--this is an MP4 file. You may need to update your video player or download Apple's QuickTime video player to view.  
Size: 5.3 MB, Version:1.0, Publication Date:5/24/2011
PowerPoint presentation from the JDEtips Webucation event on May 24th, 2011. Doing a multi-country rollout of JD Edwards can be a massive undertaking. Will you use a centralized or decentralized approach? How will you get a grip on the legal/tax requirements, localizations, and cultural differences in each country? All while trying to meet your implementation schedule and project budget. Learn from Steltix, a European-based Oracle Platinum Partner, with over 15 years experience running multi-country rollouts of JDE. We'll cover best practices, a proven methodology, and hard won tips--specially designed for JDE clients involved with multi-country implementations.  
Size: 278 KB, Version:1, Publication Date:11/19/2009
Who makes the technology decisions in your company? Is it the CIO? Or the CFO? Or is it some combination? And how is your IT department structured? Is it one centralized department, or does the IT team span many departments and locations? These are just some of the questions that CJ Rhoads discusses in her latest installment of her series on Issues in Technology Leadership. As always, CJ provides sound advice on what, from her experience, are the points that you need to consider when it comes to the structure of your corporation's technology organization. Keep in mind--one size does not fit all.  
Size: 180 KB, Version:1, Publication Date:7/20/2009
Business managers participate in budget planning. We jest about the process, but in truth, it's very hard to project budgets for the upcoming year, especially IT budgets. While CJ Rhoads doesn't have the answers to nailing your budget exactly to the penny, she does present some areas in which you can actually plan for future IT expenses, rather than guess, and thus see your budget in a much clearer light.  
Size: 236 KB, Version:1, Publication Date:5/10/2009
Do you find decision making easy? Or do you agonize over every possibility, thus finding yourself paralyzed by the fear of making the "wrong choice"? In this second article in her series on Issues in Technology Leadership, CJ Rhoads defines the considerations you'll want to take in order to make the best possible technology decisions for your company.  
Size: 177kb, Version:1, Publication Date:3/9/2009
Last March, Dr. CJ Rhoads predicted the economic crisis was coming and now it's what everyone is talking about. But, what is everyone doing about it? In the first of her new series, Issues in Technology Leadership, Dr. CJ Rhoads takes on the economy topic again, this time with the six actions you should take from an IT perspective when the finances are tight. Take a look now at the bigger picture in the long run, and let your leadership set course.  
Size: 133 KB, Version:1, Publication Date:1/5/2009
We asked CJ Rhoads, our CIO Corner writer, to explain the relationship between consulting and training in a "typical" ERP implementation. CJ's unique point of view should help clients get greater results from their investment in outside services.  
Size: 185 KB, Version:1, Publication Date:11/11/2008
All right, you've asked the tough questions needed to decide the viability of a project, and determined it's a go. You've picked a project manager who derives great joy from making a project plan and checking off tasks. So now, you're all set to let this project fly, right? Not. So. Fast. Is everyone involved in this project wired in on the details? The successful execution of any project lies in how well the information is communicated. As she wraps up her series on big projects, CJ discusses what constitutes proper communication for a project including the stages of absorbing the message, what needs to be communicated, and some tips for getting the results you need.  
Size: 191 KB, Version:1, Publication Date:9/17/2008
So you're interviewing a PMI-certified Project Manager...does this mean that you have the right candidate for your upcoming project? Maybe. Or maybe not. While there are some skills that you can acquire through training, some jobs require a gut check to see if you really have what it takes. CJ Rhoads is no stranger to key project management attributes, and she shares her journey of self-discovery that has led her to believe that project management isn't a job as much as it's a calling. Read this article, then decide if you (or your PM of choice) have the right stuff.  
Size: 162 KB, Version:1, Publication Date:7/10/2008
Nothing says career limiting maneuver like a failed project. The money, the time, the red faces. Sadly, it's often not the project itself and how it's executed, but the time and effort spent upfront in the proposal stages that can determine whether a project has a chance of succeeding. Or more succinctly, being voted most likely to fail. With that said, if your company is gearing up to implement a new technology, before you spend one dime, STOP and ASK the questions CJ Rhoads presents in this article. You could save a lot of money and your PM a lot of face if your research is done up front.  
Size: 167 KB, Version:1, Publication Date:6/2/2008
If someone tries to sell you an Application Lifecycle Management solution (ALM), should you immediately request a PO from your purchasing department? Or should you run--fast? When it comes to ALM---the latest TLA (three letter acronym) to join ERP, CRM, SOA, and the rest in the IT vernacular, CJ Rhoads has a few thoughts on the "benefits" of ALM technology that she'd like to share.  
Size: 134 KB, Version:1, Publication Date:4/4/2008
We're all reading the headlines about the downward trends in the economy. We're tightening our own belts, while our companies are doing the same. So it should come as no surprise to anyone that IT budgets will be among the likely victims during this economic crunch. But, is this the right response? CJ Rhoads has the answer--and you might be surprised at what her verdict is.  
Size: 181 KB, Version:1, Publication Date:2/6/2008
Are you ready for the C-level? Sure, you've got a great resume and you know you can lead. But do you have the heart to be a Chief Information Officer? John Zarb has over 38-years experience in IT; 12 of that he's spent as a CIO. As he'll tell you--there is a very good reason they pay you the "big bucks". Whether you're a director who's the "heir apparent" to the current CIO, or you're at the bottom or mid-rung of the corporate ladder, hoping to climb your way to the top, you'll want to read John's assessment on the leadership skills and other considerations you'll need to take into account before you say, "I want that job. Sign me up."  
Size: 159 KB, Version:1, Publication Date:2/6/2008
So, you've got a Project Manager and a team all lined up, the project is a go, you're ready to rock and roll--this should be smooth sailing from here on out, right? Ummm...not necessarily. If there's one place that Murphy's Law prevails--scratch that, make that RULES--it's an IT project. CJ sums up the reality of why IT projects fail--including the realities of project planning for IT and the warning signs of when to drop and run.  
Size: 162 KB, Version:1, Publication Date:2/6/2008
If you think that JD Edwards is only for large corporations, think again! Lisa Tran of Stoner, Inc., demonstrates that even in a small company, JDE can be worth the investment. Lisa, a faithful JDEtips Journal reader, shares with us how her company of 50 full-time employees successfully uses JDE to "work smarter, not harder". This case study is a great testimonial to the practices one company has employed in order to, as we love to say at JDEtips, master their software and maximize the value of their JDE investment!  
Size: 141 KB, Version:1, Publication Date:12/10/2007
Is your staff technically adept, non-technically adept, or a mixture of both? Leveraging your staff members' individual skill sets (and corresponding personalities) is often the key to improving your business health through technology. Especially when you consider that all the hardware and software in the world is only as good as those who use it! CJ Rhoads continues her quest to help companies improve their business health by understanding the human part of human resources. See if you can identify your staff in these descriptions, then read CJ's tips for successfully managing these greatly varying personalities!  
Size: 132 KB, Version:1, Publication Date:10/16/2007
To ASP or not ASP, that is the question. Tis better to rent or to own applications? Ask CJ Rhoads her opinion of Application Service Providers (in case you were confused as to which ASP we're talking about here), and you'll get a very frank discussion on the pros and cons of this concept. If you're wondering if ASP is for you, then you'll want to read what CJ has to say first. (We'll give you a hint: Neither a borrower or a lender be.)  
Size: 121KB, Version:1.0, Publication Date:8/24/2007
CJ’s back and she’s switching gears! After years of research and countless articles on how to get the most out of your IT investments, Dr. CJ Rhoads is taking a closer look at overall business health and the role IT plays in the bigger financial picture. If you’ve believed that effective technology use can only enhance business, you need to read this series of eye-opening articles. In this issue, CJ gives you the 411 on when you’re likely to get a great ROI, and when you need to hold your dollars for other investments.  
Size: 121KB, Version:1.0, Publication Date:5/24/2007
Yep, we just love acronyms. KISS, ERP, SAR. Now we can add SLOG to our three and four letter vocabulary, thanks to Erik Keller. Whereas the BIG FOUR (Microsoft, IBM, SAP, and Oracle) are still talking like the future is theirs and theirs alone, the SLOGS of the world are priming to strike hard and take away some of the market share. If you're looking for the latest trend in enterprise planning, think smaller, global, and SLOG. Now, let's get you up-to-date on who's up to bat!  
Size: 126KB, Version:1.0, Publication Date:3/22/2007
Are the days of hostile acquisitions in the software market coming to an end? Is it unlikely that he with the most toys in the end will win in the ERP world? Could be, thanks to SaaS and open source opportunities that are giving the bigger players a run for their money. Ned Lilly of The ERP Graveyard Blog joins us to give his assessment of what’s the REAL next big thing in enterprise software. His thoughts may surprise you!  
Size: 162KB, Version:1.0, Publication Date:3/22/2007
JC Rhaods and Andy Klee team up to give us their respective views on the value of ERP training, some pointers on how to get the best training available, when to do the training, how to budget and get the budget, and much, much more.  
Size: 120KB, Version:1.0, Publication Date:1/28/2007
You can't treat pain unless you know where it hurts. When it's our body, we need to be able to tell the doctor if it's our knee or our head that's giving us grief. The same holds true for ERPs -- you need to know where the pain is before you call in the "doctors". So Erik Keller is going to give you a brief "anatomy" lesson on ERP, to help you understand where the pain can come from when it comes to implementations and beyond. Just like our knees and heads, a little preventive maintenance and understanding of how they work (and how we can hurt them) will go a long way in avoiding these "pain points" in the future, or at least less reaching for the aspirin bottle!  
Size: 148KB, Version:1.0, Publication Date:11/23/2006
What's tougher to keep up with than stock market fluctuations (or even who's married to who in Hollywood)? Our ever changing world of technology, that's what! Why it's so difficult and how we can learn to keep abreast of the latest technologies without overtaxing our brains is the focus of Dr. CJ Rhoads' column in this issue. She's got some secrets to share, so listen up!  
Size: 175KB, Version:1.0, Publication Date:11/23/2006
Think inventory management is just about warehousing finished goods? Or that it's only for tracking supplies, from raw production materials to pens and pencils in the office supply cabinet? Looks like it's time to add IT to the list of inventory we need to take stock of, which is not quite as easy as it seems. Sure, you can count all the computers and servers you have. But what about software licenses, maintenance agreements and many of the major expenses that go with IT? Can you add them all up and give an accurate total as to what's vital to your business and what's a waste? Erik Keller has a few thoughts on why you may want to consider taking stock of your IT inventory.  
Size: 190KB, Version:1.0, Publication Date:9/21/2006
Do ERP systems always meet the high expectations of the companies that implement them? Do the benefits attained exceed the costs? More often than not, the answer is NO. And, we'll give you a hint: it's not the software; technology is only as good as those who utilize it. In fact, you can tweak it, add all the updates available, and tell everyone how to use it, but the glaring reality is, if no one understands WHAT you're trying to achieve and WHY, your investment has just become a waste of resources.  
Size: 143KB, Version:1.0, Publication Date:9/21/2006
It's been over two years since the release of Erik Keller's book, "Technology Paradise Lost". A prophetic look into IT spending, his book focused on the bloat found in most IT budgets and how some well-thought out eliminations could lead to more funding for business growth. Companies who took that initiative were rewarded with healthier bottom lines. But other questions still remained. Would companies take this to heart? Or would the resistance against "giving an inch" of entitled funding take the lead? We recently caught up with Keller to see what he's discovered since his book hit the shelves.  
Size: 152KB, Version:1.0, Publication Date:9/21/2006
What's in a vendor relationship? Is it a true partnership? Or is it a customer serving as an unwitting source of income for a company whose interests lie in sales, sales, sales, but never service? Dr. CJ Rhoads has been on both ends of the vendor world and is back to give us the 411 on what to look for in good vendors, the warning signs of when to stay clear, and, of course, how to make a vendor partnership one in which everyone profits!  
Size: 193KB, Version:1.0, Publication Date:7/18/2006
What are the risk factors of your next technology project? Can it be determined like insurance ratings or credit scores? Maybe so, according to CJ Rhoads' calculations. As the technology world grows at an enormous pace, more and more of the factors that determine a project's success (or impending doom) are revealed. Before you spend your first dollar on your next project, why not see if the numbers add up with CJ's formula?  
Size: 148KB, Version:1.0, Publication Date:7/18/2006
How do you spend your IT budgets? Let Erik Keller count the ways. There’s so much bloat in vendor maintenance contracts, unnecessary upgrades, and the desire to buy the latest techno-gizmo that a quick examination of IT spending can reveal a lot of $$$ that can be spent on more profitable opportunities. So, Ready, Set, Review!  
Size: 194KB, Version:1.0, Publication Date:5/20/2006
When you've finally reached the top of the summit, it's easy to forget all the things you saw, and did, to get there. So, as a refresher "course", Dr. CJ Rhoads shares her vast knowledge once more to give us a ground-eye view of the things often not "seen" from up high, and some common sense reminders that can take any IT leader from good to great when it comes to decision making. After reading this article, you'll see why she teaches IT Management courses for JDEtips!  
Size: 120KB, Version:1.0, Publication Date:5/20/2006
Well, if honesty is refreshing, this article is a tall, frosty beverage like no other! John Zarb shares with us all the "low down" on his former life as a corporate CIO...the perks, the pleasures, and the harsh realities of the business world he's rediscovering after a year on his own. His appreciation of the opportunities he passed, the great staff he had, and lessons learned and unlearned (until the hard way) are a great eye-opener for anyone at the top (or just aspiring to be!).  
Size: 133KB, Version:1.0, Publication Date:5/20/2006
Blink and you may miss today's change in business applications. It seems as though what was spanking new and hot just yesterday is almost obsolete today, and maybe gone tomorrow if some predictions are correct. The business world, in particular, is ready to explode with new service-related software---and it's not just from the players you know: there's some new blood out on the field, ready to make their home runs! So, are you ready for a glimpse into the future of business applications?  
Size: 449KB, Version:1.0, Publication Date:3/25/2006
Those of you who've been reading JDEtips for a while know that one of our central themes is helping you get more out of your current investment in JD Edwards software. That means extending the typical ERP Life Cycle beyond the usual 10-15 years. If you read this article, we promise that your eyes will be opened wide at the fact-based opinions expressed here!  
Size: 167KB, Version:1.0, Publication Date:3/25/2006
How about a trip down memory lane? A peek into the future? Or what's happening now? Some of each? John Zarb provides some terrific insight into the various phases (and faces) of IT over the years and gives us some darned good inspiration to keep moving forward and succeed!  
Size: 717 KB, Version:1.0, Publication Date:1/19/2006
Impossible! A ratio of one hour of training development time for each hour of training?!?!? We would not have believed it unless we had read Andrew Dcummond's article that shows us how to optimize your task-based training development by using the JDE Documentation Tool as a base. Mine this wealth of information - it is already there, so why not use it?  
Size: 117KB, Version:1.0, Publication Date:1/19/2006
We've invited Dr. CJ Rhods to lend us her expertise in getting the most from your ERP investment. She'll be examining the various stages of the ERP Lifecycle in the next several issues. She'll be touching on such issues as maintenance, vendor relationships, technology investment, and more. In this first article, she introduces the "Refine and Align" concept, which we like so much we wish we'd coined the phrase. She reminds us that it isn't over when it's over, we must continue to monitor our ERP implementation even years after it is "done".  
Size: 117KB, Version:1.0, Publication Date:11/10/2005
John Zarb is a former CIO of a large JD Edwards customer, and he shares lessons learned with our readers. One big lesson learned is to take a hard look at what it really costs you to maintain your ERP system. For John's first article on vendor maintenance, please see "ERP Software Support - Is it all that it's cracked up to be?", in the JDEtips Document Library. This was published in the July 2005 issue of JDEtips under the CIO Corner category.  
Size: 140KB, Version:1.0, Publication Date:11/10/2005
Jim Zimmerman runs a cool website that highlights the views of all the ERP analyst sites -- Gartner, Forrester, AMR Research, etc. With his access to all the analysts, we thought it a good idea to ask him to help us make sense of all the "news" swirling around Oracle's Project Fusion.  
Size: 173BK, Version:1.0, Publication Date:9/10/2005
We are sure you have noticed that in the past few issues of JDEtips, we have taken great pleasure in poking fun at buzzwords new and old. But this time, we are taking the subject a bit more seriously. Jon Reed, Managing Editor of our sister publication, SAPtips, gives us an analysis of some of the latest news bits he's come across of late. Food for thought for sure.  
Size: 130KB, Version:1.0, Publication Date:9/10/2005
We've mentioned several times that it is possible for your company to have its JD Edwards training paid for with State and/or Federal grants. In this article, Peter Green peels back a few layers of the onion so you can see what is available. Instead of crying, we think you'll be smiling after you get your first grant.  
Size: 158KB, Version:1.0, Publication Date:7/21/2005
Andy Klee's thoughts on the ERP evaluation and selection process in today's environment. We are pleased to present an "outside" point of view on this topic. Bob Paley has written an insightful piece on the process of evaluating, selecting, and paying for an ERP system. If you want to compare this with Andy's article, look in the JDEtips document library for "The ERP Lifecycle: From Birth to Death and Birth Again", in the CIO Corner category.  
Size: 141KB, Version:1.0, Publication Date:7/21/2005
It's one thing to hear from us that it might be a good idea to switch to third-party support, but then of course, we might be suspected of being self-serving, given that we offer just such a solution. So we invited John Zarb, a highly experienced and qualified CIO, to explore the options you have when it comes time to renew that service contract. We think you will find John's comments quite helpful. Lots of excellent food for thought!  
Size: 283KB, Version:1.0, Publication Date:5/6/2005
Our esteemed JDEtips Publisher was recently asked to share his thoughts on the ERP product evaluation process. Well, if you know Andy like we know Andy… never at a loss to express his opinion. (But only when invited to do so, of course!) Seriously, though, with the ever-changing scenery among the ERP software providers, it is wise to be thinking about the life cycle and consider not only the "how" but also the "when" of making decisions about the fate of your ERP systems. With his usual flair, Andy walks us through the life cycle and provides some thoughtful tips along the way.  
End-User training and documentation are often afterthoughts to what is perceived to be the main thrusts of an ERP implementation. After all, the technical environment needs to work and the applications need to be setup properly before anything else can happen. However, we believe that the approach outlined by Mary and Bart will convince you that investing in quality JDE training and tools for end-users will make your project much more successful.  
Size: 66 KB, Version:1.0, Publication Date:7/1/2003
Catherine has a strong background in managing JD Edwards projects, both as a client and as a consultant. This article on ERP Project management focuses on the critical first step—selecting your Dream Team and defining the role of each team member. If you are contemplating a new project, this article is your key to starting down the path to success.  
Size: 260 KB, Version:1.0, Publication Date:3/1/2003
Harry's article complements our articles on JDE's CRM offering. This should be required reading at every JDE customer location. Learn the business end of CRM and how to cost justify a decision to implement a CRM solution.  
Size: 220 KB, Version:1.0, Publication Date:3/1/2003
Harry's take on how CIOs can stand out from the pack is the culmination of his thinking about how to integrate tangible, bottom-line results with the "intangibles" of people-driven leadership.  
Size: 33 KB, Version:1.0, Publication Date:1/1/2003
Roger is an experienced project manager who has written up an excellent paper on how to track JDE issues through your internal helpdesk. If you've ever implemented any software (not just JDE), you know that issue tracking is a key part of any successful project.  
Size: 240 KB, Version:1.0, Publication Date:1/1/2003
Some thought that putting in JDE would resolve our business process issues because of JDE's industry templates. But even the best software can only be as good as our own best practices. Harry makes a strong case for the importance of optimizing business processes without losing track of the people that drive and manage those processes. The modern JDE manager must be savvy in all three of these areas to realize the promise of JDE's powerful capabilities.  
Size: 190 KB, Version:1.0, Publication Date:11/1/2002
Part CIO, part motivational psychologist, and part politician--does that describe your role? In this CIO Corner article, Harry describes the practical realities of managing change, and what the CIO can do to help his company realize the promise of an integrated ERP system.  
Size: 214 KB, Version:1.0, Publication Date:9/1/2002
As a CIO, your first job is to understand what drives your company and what technology can (and cannot) do to enable your company to profitably deliver on its value proposition. This CIO Corner reprint will give you strategies and tools to accomplish your mission.  
Size: 220 KB, Version:1.0, Publication Date:7/1/2002
Harry's first CIO Corner article for JDEtips. Harry discusses both the art and the science of being a CIO, and presents some useful tools. Learn how SWOT analysis and Scenario Planning can help you realize your goals as a CIO.  
Size: 60 KB, Version:1.0, Publication Date:1/1/2001
Even if you read nothing else before you start your JDE project, read this White Paper! Understand the true Total Cost of Ownership (TCO), know when to bring in resources, and when to establish project standards.  

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